Privacy Policy

Welcome to LingoFrame. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

1. Information We Collect

2. How We Use Your Information

• Provide and improve our video processing services
• Generate subtitles and merged video outputs
• Maintain platform security and prevent abuse
• Communicate important updates or support responses

We do not sell your personal data to third parties.

3. Video Storage & Retention

• Processed videos are stored temporarily to allow download and delivery.
• All processed videos are automatically deleted within 48 hours (2 days).
• We do not keep permanent copies of your processed media.

4. Data Security

• Secure HTTPS encryption
• Access control and authentication protections
• Limited internal access to user data

While we take strong precautions, no system can guarantee absolute security.

5. Third-Party Services

We may rely on trusted third-party providers for cloud storage, analytics, and payment processing. These providers only access data necessary to perform their services and are required to protect it.

6. Your Rights

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us at support@lingoframe.app.

7. Children’s Privacy

Our service is not intended for children under 13, and we do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at support@lingoframe.app.